National Model for Spiritual Care in Health co-design project

A stay in hospital can be a time of vulnerability, and existential questions may arise for patients, as well as their families and healthcare staff. Spirituality can be a source of strength, comfort, and hope for patients during their hospital stay, improving their experience and leading to stronger health outcomes.

However, the way spiritual care is organised in hospitals varies considerably. This means that patients’ spiritual needs may not be identified, and they may not receive high-quality and safe spiritual care. Research demonstrates this gap in care can impact health outcomes, quality of patient experience and the safety of health care.

Beginning in August 2022, Spiritual Health Association (SHA) led an engagement process that involved a broad range of stakeholders in the co-design of a consistent spiritual care model. MosaicLab, an independent engagement and facilitation consultancy were contracted to support the project. The core project team includes representatives from SHA, Alfred Health, Australian Commission on Safety & Quality in Health Care, and the Anglican Diocese of Melbourne.

We are excited to have designed the first co-designed contemporary model for spiritual care in Australia.

It is currently being piloted across 11 healthcare sites around the country. The evaluation of the pilot will ensure that the model is fit for service in the Australian context.